Update Request Stage

Use this API to update the workflow stage for a specific request.

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Things to Know

• The following system default statuses can be passed as parameter values in the request when moving to a different stage: NEW, VERIFYING_IDENTITY, IN_PROGRESS, REJECTED, and COMPLETE.
• The resolutionTitle, comments, and isInternalComment parameters are only used when the nextStage parameter is set to REJECTED.
• You will not be able to advance the request to the next stage if the current stage has required subtasks that have not been completed.

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For more information, see Processing a Request, Closing a Request, and Rejecting a Request.